FAQ – Frequently asked questions
Where do I buy tickets?
Online at storyoflights.eu — cheaper than at the box office, straight away and with no queuing.
Can I bring my dog?
In most parks yes — on a lead (in Komárno also muzzled), please bring bags. Exceptions: Ostrava and Szolnok admit assistance dogs only, Gödöllő does not allow dogs, and in Fertőd dogs may enter only part of the grounds. Guide and assistance dogs always enter free.
Is photography allowed?
Answer coming soon.
What are the opening hours?
Daily throughout the season (except 24 and 31 December), usually 16:00–21:00, last entry 20:30.
Is it suitable for children?
Yes — the parks are made for families. Children aged 2 and under enter free, ages 3–14 pay the reduced fare, and family tickets pay off from two children. The routes are pram-friendly.
What are the decorations made of?
Answer coming soon.
Doesn't the park use a lot of electricity?
Answer coming soon.
What happens to the decorations after the season?
Answer coming soon.
Who do I contact with a question?
Tickets, orders and general enquiries: tickets@storyoflights.eu — general enquiries: info@storyoflights.eu.
Any other questions?
Take a look at: information
or contact us at: info@storyoflights.eu
find out more about the story of the lights here
The park on social media
